When can I download the Ube app?
The Ube app will be available for download on the Apple app store in Q3 when we deliver the dimmers.
Do the Ube smart dimmers, smart outlets and smart plugs support 220/240V?
The Ube smart dimmers, smart outlets and smart plugs support 110/120 and 220/240V. In the first production release, we will focus on North American physical standards. International versions will be planned for the second half of 2013.
How can I be a dealer for the Ube smart dimmer, smart plug and smart outlet?
In Q3 of 2013, we will select our distribution partners. Please contact us on the form at the bottom of this page to register your interest.
Will the Ube app support Android and iPhone?
Does your dimmer have timer functions
Yes, you can schedule lights to turn or or off multiple times per day. You can also set the dim level for these events.
Can the outlets be scheduled?
Yes, you can set the outlets to turn on or off multiple times per day.
Can you control higher load devices like AC units, water heaters and more?
The Ube dimmer is designed to control lights only.
Do you have an accessory dimmer or slave dimmer for 3-way switch legs?
An accessory dimmer is planned for early 2014.
Are the switch panels backlit so I can find them in a dark hallway?
Yes, an invisible infra red detector will sense when you walk near to the light and activate a soft backlight for the dimmers so you can easily see the switch.
What kind of lights do you dim?
The Ube dimmer works with incandescent lights, dimmable LEDs and dimmable CFL lights.
Will it dim a fan?
No, it will not slow a fan. However, it can be set to switch mode so you can use it to turn on and off the fan.
Will it act as a switch for non-dimmable bulbs
Yes. The dimmer can be set to act as a switch for this purpose.
Can it work in a multi-way (2-way, 3-way etc) switch leg?
Yes. You will need one dimmer for each switch location in a multi-way switch leg.
Does it require a connection to the ube Cloud to operate?
No. The dimmer will dim lights and turn them on and off without a connection to any cloud service.
What if my internet goes down
The Ube dimmer will continue to function normally within the house even if your internet is down. However, if your internet is down, you will not be able to get certain reporting functions nor will you be able to control the lights from outside your home.
What if my WiFi goes down
You can still control the lights from the dimmer. However, you will not be able to use the Ube app if your WiFi is down.
Can this work with my existing home automation platform?
We will publish an API for controlling the Ube dimmer from other programmable control systems.
Can you control multiple devices from one switch?
Each Ube dimmer is designed to connect to one light load and can control just that light. However, each Ube dimmer is also a control for all other Ube dimmers. This allows you to turn on and off multiple lights from one dimmer.
Will this work in 2-wire and 3-wire homes?
What if my dimmable LEDs flicker when they are dimmed low?
The Ube dimmer allows you to set the lower dimming level for any dimmer. To do this, you dim the lights until they start to flicker. They raise them slightly and set this level as the lower dimming level using the Ube smartphone app.
What WiFi security is supported?
We support all common Wi-Fi security protocols including WEP, WPA and WPA2.
How accurate are the power measurements?
The power meter employed is 97+% accurate. It is designed to tell you if you are using more or less energy this month, or to tell you which rooms are using more electricity.
How can I clean this product? What if my kids have messy hands?
A simple damp cloth can wipe away smudges on the face of the multi-touch user interface.
How do you connect the dimmers to your wifi network?
During setup of your first Ube dimmer, you will need to join the Ube Wi-Fi network. You must provide the SSID and password to your home network one time in the Ube app. When you install subsequent dimmers, the SSID and password information is passed automatically from one dimmer to the next.
Is there a cost for the Ube app?
The Ube lighting app to control Ube dimmers is free.
Is there a monthly service charge?
There is no monthly service charge to control your lights.
Is there a Windows phone version of the app?
The Windows phone version of the app will come in 2014. In 2013, we will support iOS and Android.
Is there a web application to control the devices
The web app to control the dimmers will come in 2014.
Will you have an open API?
Yes. We will release the API later in 2013.
Will you have an ipad or tablet version of the app?
Tablet versions of the app will come in 2014.
What size is your dimmer
Final dimensions are being engineered now. The dimmer is being designed to fit into a single gang box.
Do you have an international version?
The dimmer is designed to work with voltages from 100-240V and 50/60Hz. International form factors will be available later in 2013 starting with the European standard form factor.
What is the maximum wattage
The maximum wattage is 600W in a single gang application with controlling incandescent lights. The wattage is 150W when controlling LED or CFL bulbs.
What kind of faceplate works with this dimmer
This dimmer works with standard "decora" faceplates found at any lighting or home improvement store. You can use any color or type of faceplate except for metal faceplates. Metal faceplates may interfere with the Wi-Fi antenna.
My back boxes are metal, will this affect the WiFi reception?
The Wi-Fi antenna is located on the front of the dimmer and thus metal back boxes are not a problem.